[ZT]http://marko.isfoundhere.com/
Now let me tell you how my Rogers cancellation call proceeded....
Rogers Agent: "I see you've been a customer for a long time, may I ask why you are leaving us?"
Me: "Well, my bittorrent software doesn't work very well with your service... among other problems."
RA: "I don't know anything about this bittorrent, do you mind if I go ask someone and get back to you in a minute?"
Me: "Umm, OK. (waits on hold for 5 minutes)"
RA: "Ok, they've explained the situation to me. Yes, we do throttle bittorrent traffic because it slows down the Internet for everyone else."
Me: "But you advertise 60G bandwidth up/down per month"
RA: "Yes, and I see that you don't even use half of that amount"
Me: "I know, and you're saying I shouldn't even be using what I am using?"
RA: "No, you can use it, it's just that this bittorrent slows down the connections for everyone"
Me: "So, you are saying we can have 60G up/down as long as it's only email and web traffic?"
RA: "No, you can use whatever you like"
Me: "But I can't, since you throttle bittorrent... I mean really Rogers doesn't want users like me. Rogers wants people that will only ever use email and surf the web."
RA: "Well, bittorrent slows down everybody elses connection, so it isn't fair to the other users."
Me: "Well maybe Rogers should lower their bandwidth caps to not give the false impression that you might actually be able to use that amount!"
RA: "But you can use it"
on and on it went...