Cats and small dogs in the cabin
You may pre-register your cat or small dog for travel in the cabin as of June 17, 2009
for travel on or after July 1, 2009, provided:
- You are travelling on an Air Canada or Jazz flight;
- Your pet is transported in an approved carrier small enough to fit under your seat in front of you.
The number of carry-on pets allowed per flight is limited. You will need to pre-register your pet by contacting
Air Canada Reservations within 24 hours of completing your booking. Pets that have not been pre-registered will not be accepted at the airport. If you booked your flight before June 17, 2009, it’s not too late to call and request the service. We’ll do our best to accommodate your pet.
We also ask that you arrive at the airport a full
30 minutes prior to the
recommended check-in time for your flight.
What you need to know:
- You may pre-register your cat or small dog for travel in the cabin as of June 17, 2009 for travel on or after July 1, 2009.
- The service is only available for flights operated by Air Canada and Jazz. Please note that some tickets not purchased on aircanada.com or with Air Canada Reservations may not be eligible for this service. Please also view important information if you're travelling on a codeshare flight.
- A customer may not travel with more than one pet in the cabin.
- A handling charge applies as follows:
- $50 CAD per direction for flights within Canada and between Canada and the U.S.
- $100 CAD per direction for international flights
- The number of carry-on pets allowed per flight is limited. You must pre-register your pet within 24 hours of completing your booking with Air Canada Reservations. Pets that have not been pre-registered will not be accepted at the airport. If you already booked your flight, it's not too late to call and request the service. We'll do our best to accommodate your pet.
- You must provide the dimensions of the carrier and the weight and breed of your pet at the time of your call to Air Canada Reservations.
- We ask that you arrive at the airport a full 30 minutes prior to the recommended check-in time for your flight.
- Your pet must remain at all times in a pet carrier stowed under your seat;
- Pets are not allowed in the cabin on flights to and from Australia, Columbia (no cats; only small dogs allowed), Hawaii, Hong Kong, Jamaica, New Zealand, Peru and the United Kingdom.
The pet carrier:
- Must be leak proof and well ventilated (both soft- and hard-sided carriers are accepted for carry-on);
- Must not exceed the following normal carry-on baggage size and weight limitations:
- Maximum allowable size of the carrier: 23 cm x 40 cm x 55 cm (9" x 15.5" x 21.5")
- Maximum allowable weight of the pet and pet carrier combined: 10 kg (22 lbs)
- For the safety and comfort of the pet, the pet must be able to comfortably sit up and turn around. No part of the pet may extend outside the kennel. The pet must remain in the kennel and the kennel must remain under the seat and closed at all times.
- Will count as the one standard carry-on item which you are allowed to bring on board;
The number of pets accepted is limited by aircraft type; it may be necessary to modify your reservation to allow us to accommodate your pet.
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Air Canada offical website
Travelling with your Pet
Pets in the cabin
Effective September 18, 2006 the Pet in the Cabin product will be discontinued system-wide, for tickets purchased on or after April 14, 2006 for travel commencing on or after September 18, 2006. Certified, professionally trained service animals which are assisting customers with disabilities will continue to be carried, free of charge, in the passenger cabin at the customer's feet EXCEPT for flights to Australia, Hawaii, Hong Kong and New Zealand.
On flights within North America (Canada/USA and Mexico), Air Canada allows small household pets to travel in the cabin with the customer in our Hospitality cabin only, provided they are in a kennel small enough to fit under the seat. Please note that:
requests to bring animals must be done within 24 hours of completing your online booking. You must request your animal by calling the Air Canada Call Centre at 1-888-247-2262; pets without bookings will not be accepted at the ariport;
the number of kennels accepted is limited by aircraft type and may require your reservation to be modified to accommodate your pet;
the pet kennel is part of the carry-on baggage allowance and must conform to the carry-on size limitations of LxWxH - 55 cm x 40 cm x 23 cm maximum or 21 1/2 in x 15 1/2 in x 9 in maximum; and a weight limit of 22lbs / 10 Kg same as carry on;
dimensions of the kennel and weight and breed of your pet must be given at the time of your call;
pets must remain in the kennel, under the seat, at all times;
one pet kennel per person;
special service animals that assist customers with a disability are allowed in the cabin at no charge, provided they have a registered training certificate;
Reptiles (including snakes and lizards) and animals such as rats, mice, ferrets, weasels, etc. cannot be carried in the cabin;
Birds are not allowed in the cabin;
Pets in the cabin are not accepted on International flights effective November 1, 2005;
No pets are allowed in the Executive First/Executive Class cabin
Pets in the baggage compartment
Your pet travels on the same flight as you do, in a temperature controlled and ventilated baggage compartment. Air Canada transports the majority of pets this way. Winter restrictions may apply on certain aircraft. Please note:
the number of kennels accepted is limited by aircraft type and may require your reservation to be modified to accommodate your pet;
request to bring animals must be done within 24hrs, once you have completed your online booking with the Call Center at 1-888-247-2262; pets without bookings will not be accepted at the airport.
dimensions of the kennel and weight and breed of your pet must be given at the time of your call;
maximum of 2 checked kennels per person or family;
pets must be placed in hard-sided carriers;
pet carrier wheels must be removed prior to the flight.
the combined weight of the pet and kennel must be 70lbs or less
Restrictions
* Pets cannot be accepted for travel in the baggage compartment from December 18, 2006 throughout January 7, 2007.
Charges (one way)
Pets in the cabin Pets/ Animals in large compartment
North America $105 CAN / $75 USD $105 CAN / $75 USD
International Not Available $245 CAN / $175 USD
Please note that if the combined weight of the pet and its kennel is over 70 lbs / 32 Kg, the pet can only be accepted for travel by Air Canada Cargo.
Contact Air Canada Reservations for details as some exceptions may apply.
Pet carriers
Whether your pet is a Chihuahua or a Great Dane, there's a pet carrier to match. The majority of carriers are made of hard plastic with holes for ventilation. No part of the animal is allowed to protrude from the carrier. As a result, wire carriers are not permitted. Soft-sided carriers are permitted for animals in the cabin only. All carriers must be secure and leakproof.
International regulations state that the carrrier must be big enough to allow the animal to stand, turn around and lie down comfortably. If the pet carrier does not allow the animal to do this, Air Canada must refuse transport.
Preparation for travel
Since Air Canada assumes no responsibility for the care or feeding of pets while in transit, it is most important that you prepare both the cage and the animal ahead of time. Here’s what you should do:
Feed your pet four to six hours prior to departure, as a full stomach may cause discomfort during travel.
Give your pet water right up to the time of travel. Be sure to empty the dish at Check-In otherwise spillage during the flight will give your pet a wet and uncomfortable ride. Leave the dish in the kennel so that our Agents can provide water in the event of an extended wait before, between or after the flight.
Tranquilizers and other medications are not generally recommended. Consult your veterinarian.
Cover the bottom of the kennel with absorbent material such as a blanket.
Do not lock the kennel door as Air Canada personnel may need to access your pet in the event of an emergency.
Documentation
Many countries place restrictions on the entry of animals. Air Canada does not keep all this information on file. Please contact the nearest embassy or consulate of the destination country for information.
It is imperative that you comply with all restrictions, and are in possession of all documents required by the destination country. Failure to do so can lead to refused entry, lengthy quarantines or even the destruction of the animal on arrival.
For animals entering Canada, contact the Animal Health Division of Agriculture, Canada.
Pet Restrictions for Trinidad/Tobago
Due to a veterinarian labour dispute, effective immediately, pets (including service animals) are not accepted for travel to/from Trinidad and Tobago as either carry-on or checked luggage.
Please be sure to read the sections on Pet Carriers and Documentation.
Limitation of liability
Air Canada will not be responsible in the event of loss, delay, injury, sickness or death of any pet or animal accepted for transportation.
