what is refund policy in IKEA ?

[PanasonicVCR]

I just bought an IEKA dining table and 4 chairs, but change my mind, want to refund. The problem is I already installed everything, can I still ask for refund? Full refund or partial refund?

Thanks.

 

[dropinto]

If you are not satisfied with your purchase, return the item within 45 days of the purchase for an exchange or a refund. Please be sure to have your receipt and the original packaging at the time of your visit. We ask that you ensure that the product remains in the same condition as it was purchased. Otherwise, it is up to the discretion of the store as inspection is required.

 

[dropinto]

http://www.ikea.com/ms/en_CA/customer_service/faq/faq.html#0005

 

[PanasonicVCR]

thx

thx, i check the website, it said so. But I wonder if I already installed, even I unistanll, but some chairs already have holes for screw. Can I still refund for all amount?

Any one can share this experience.

 

[salas88]

phone them and ask.

 

[garychan]

In this case, they may still refund you, but with store credit instead.

 

[dropinto]

what does it mean by store credit ?