Buckling hardwood before closing

hellome

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2007-08-04
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We found that our hardwood flooring was buckling here and there before closing with our builder. I understand that the buckling may be caused by the humidity change inside the house, but, is this really normal? They have only installed the flooring in about 3 weeks ago, and it already started buckling? :confused:

If this is acceptable, how long should we wait to file our complain? Assuming we will maintain our house temperature and humidity, but the hardwood flooring has no sign of getting back to "Normal".
 
It is not normal at all. talk to your sales person.They should redo the floor.

The problem is they did not store the floor inside the house which they would install it long enough( should be 3 days) or did not do that at all. So the floor they installed is very dry . After they installed it the hardwood expanded because of humidity and temperature change. Even they should leave 1/2 inch gap on 4 side. But it is not enough. Complain loud and angry.
 
nail down的这种情况很少见,除非是有水,受潮拱起的可能性太小了. glue down的就不仅是水而且潮气,温度也能拱起.一旦起来就回不去了.现在就complain吧.

你说的buckling是空鼓挤起后离开subfloor了, 还是板的两个边变厚,但中间还是平的未离开subfloor? 第一种情况极不应该. 第二种情况是不太应该.

We found that our hardwood flooring was buckling here and there before closing with our builder. I understand that the buckling may be caused by the humidity change inside the house, but, is this really normal? They have only installed the flooring in about 3 weeks ago, and it already started buckling? :confused:

If this is acceptable, how long should we wait to file our complain? Assuming we will maintain our house temperature and humidity, but the hardwood flooring has no sign of getting back to "Normal".
 
Do not accept the unacceptable!!
 
It is not normal at all. talk to your sales person.They should redo the floor.

The problem is they did not store the floor inside the house which they would install it long enough( should be 3 days) or did not do that at all. So the floor they installed is very dry . After they installed it the hardwood expanded because of humidity and temperature change. Even they should leave 1/2 inch gap on 4 side. But it is not enough. Complain loud and angry.

We complained to the care manager yesterday, but he already said the builder is not gonna do anything at this stage. He claimed the woods were stored long enough before they installed it, the buckling was because of the workers left the windows opened, and the humidity was high these days etc. He said as long as we maintain the humidity of the house after we move in, the wood will go back to its original status. I was extremely upset, but he already made his statement that the builder is not gonna do anything to fix our flooring at this stage. :( We can't do anything... I mean if we are professional in wood installing that kind of things, we can argue with our knowledge and experience, but obviously we are just regular home buyers, we are weak to argue in front of the manager even though our side of the story is more reasonable. What I really worry is, the builder refuses to fix it after we move in (even we have prove that we maintain the humidity of the house for a period of time according to what they say) and we will have to live with the expensive buckling hardwood. We really need some serious help here :( It even cross my mind to seek legal help!
 
nail down的这种情况很少见,除非是有水,受潮拱起的可能性太小了. glue down的就不仅是水而且潮气,温度也能拱起.一旦起来就回不去了.现在就complain吧.

你说的buckling是空鼓挤起后离开subfloor了, 还是板的两个边变厚,但中间还是平的未离开subfloor? 第一种情况极不应该. 第二种情况是不太应该.

不是两边变厚,而是木与木之间好像装得太紧所以凸起来,我跟那 manager 投诉,但他根本就听不进,只说是 humidity,连跟进的余地都没有,是因为他看扁我们对木地板的知识不够吧。下个礼拜就 closing,你说我怎办.... 好想哭呀 :(

 
Find a professional inspector to do your PDI/30-day inspection, and let the inspector to file your concerns in a proper way (to follow the building code).
 
Get something from him in writing. He should give your a clear statament about the situation. And tell him you would hire a professional for home inspection. Basially let him know you are ready for a fight. If the floor has any problem.
 
说实话,这对他们来讲还真不是什么大事,修一下也花不了多少时间。LZ也别着急,追着他们让他修就是了,我想他们也不会为这点儿小活儿耍赖皮的。我认为,这种情况一定要修,也许过两天地扳会缩回去,但保不准哪天室内一干澡,它又鼓起来了。其实,所谓修就是把最边上的地板cut下一点点。
 
Find a professional inspector to do your PDI/30-day inspection, and let the inspector to file your concerns in a proper way (to follow the building code).


Yes, we actually hired someone to do our PDI. I raised my concern with the hardwood floor, but for whatever reason, he didn't put it down in the report, for this I am SO disappointed. I am planning to hire another inspector for our 30 day report, and I am planning to seek a lawyer to do some admin for us :(
 
Get something from him in writing. He should give your a clear statament about the situation. And tell him you would hire a professional for home inspection. Basially let him know you are ready for a fight. If the floor has any problem.


That's a good one! I don't think we can get any writing proof regarding the hardwood condition from him ourselves, but I will talk to my lawyer about this and see if the lawyer can request any written document from the builder side regarding to the already existed problem before our closing.
 
说实话,这对他们来讲还真不是什么大事,修一下也花不了多少时间。LZ也别着急,追着他们让他修就是了,我想他们也不会为这点儿小活儿耍赖皮的。我认为,这种情况一定要修,也许过两天地扳会缩回去,但保不准哪天室内一干澡,它又鼓起来了。其实,所谓修就是把最边上的地板cut下一点点。


There are quite some places 鼓起来, not just one or two... so if they have to fix it, I think they will need to reinstall the whole flooring.... :(
 
有没有照片,发上来看看,是prefinished还是site finished?(prefinished的板边有bevel 即倒角),要是prifnished板出问题他们要花大价钱修了
不是两边变厚,而是木与木之间好像装得太紧所以凸起来,我跟那 manager 投诉,但他根本就听不进,只说是 humidity,连跟进的余地都没有,是因为他看扁我们对木地板的知识不够吧。下个礼拜就 closing,你说我怎办.... 好想哭呀 :(
 
有没有照片,发上来看看,是prefinished还是site finished?(prefinished的板边有bevel 即倒角),要是prifnished板出问题他们要花大价钱修了


I don't have the photos, but I have several witnesses. It is prefinished... :(
 
There are quite some places 鼓起来, not just one or two... so if they have to fix it, I think they will need to reinstall the whole flooring.... :(

造成地板鼓起是因为在地板与墙的连接处没有足够的伸缩空间,是要cut所有顶到墙上的地板。另外,也有可能baseboard装的有问题,以至堵死了伸缩缝。别太担心,修好后不会影响地板的美观。
 
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