Hello,
•Please be advised that we currently have rCable RF signal issues in Newmarket & Ottawa (Richmond POI).
•Several of our 10Gig Links are down & may cause issue with your Cable internet service.
•We have a routing issue on our sCable service in BC.
We thank you all for your patience as we attempt to resolve these.
Thanks,
Martin
*********UPDATE**********
Here's the latest update as of 1h30PM
There is a currently a fiber cut between Markham and York Mills This has caused the entire Ottawa Richmond POI & Fallowfield POI to go down as well as causing mostly no connectivity on our aggregated TPIA links. We are currently working on getting these re-routed.
There is no ETR at this time. Rogers has a tech on their way to the site.
The aggregate customers will slowly stabilize as Rogers is working to re-route some of the traffic.
Estimated repair time for the fiber cut is 6 hours from now. That is a rough estimate.