Eastview Travel is a fair and reasonable travel agency. I have been using them from 92. They do make mistakes from time to time. However, overall speaking they are the best in town. I disagree with what you said here. The 25% cancellation fee applies to the ticket price which is 2779. The refund services of air canada may or may not understand you. Your ticket are bulk ticket purchased by the travel agent. The actual ticket price is not what you paid. If you tell the air canada agent that the ticket price is 1430, she will tell you what you want to hear. That's not fair and not accurate either.
建议大家不要去加东(EASTVIEW TRAVEL) 买机票
- 主题发起人 亚马逊怪兽
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**Secret Girl**
嗯.. 就是你了.. ^_^
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我帮加东买了几次机票, 没有发生过不满意的状况.
我PERSONALLY觉得加东不错, 尤其欣赏其服务态度.
我PERSONALLY觉得加东不错, 尤其欣赏其服务态度.
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My personal view is not with either side as I know nothing about eastview or the air ticket. But I just want to point out that one should be careful to post something here to blame any one or any business as Canada is a lawful society and anything here posted and discussed could be used by a person or a business as proof to sue you if it feels that its reputation is damaged. So if it's just your feeling and maybe misunderstanding, it's better to resolve yourself but not to broadcast and convince others not to go with them. If you have problem with he or she (like in other poster someone don't like some doctor) or a particular business, you can go to any bureau which is in charge of the such person and business to make a claim or tell your friend your experience. Anything further than that should be careful.
I agree opinions of most people. EastView is NOT fair agent. I know Tain Bao can refund 25% of which we paid. That means Air Canada accept this policy. If Eastview refund less, that means they keep the rest. Of course, we can not say Eastview is the worst. But still we need to think again before we buy tickets from Eastview. Maybe their service is ok, but the rescheduling or cancelling policy is very bad.
