Rayshir
蓝调酒吧_领班(伟
- 注册
- 2002-01-23
- 消息
- 482
- 荣誉分数
- 0
- 声望点数
- 126
客人入座要打招呼:
HOW‘S EVERYTHING TODAY?
WHAT DO YOU LIKE TO DRINK?
WHAT KINDOF DRINK WOULD YOULIKE?
WHAT CAN I DO FOR YOU?
HOW’S YOUR WIFE。。。
等等等等。。。
有客人瞅你,就冲他/她/它说:
EVERYTHING IS OK?
DID YOU GET WHAT YOU WANT?。。。 SUPPER!
如果客人是单身一人,除了说“EVERYTHING IS OK?”外,还要坐在边上跟他/她/它唠会儿,要有亲切感。
要注意察言观色,如客人有特殊要求,要报值班经理或CALL总经理助理。
任何时候都要对客人抱以笑脸,注意笑不露齿, NOT
BTW,别忘了收小费,你的魅力不是无价地。
HOW‘S EVERYTHING TODAY?
WHAT DO YOU LIKE TO DRINK?
WHAT KINDOF DRINK WOULD YOULIKE?
WHAT CAN I DO FOR YOU?
HOW’S YOUR WIFE。。。
等等等等。。。
有客人瞅你,就冲他/她/它说:
EVERYTHING IS OK?
DID YOU GET WHAT YOU WANT?。。。 SUPPER!
如果客人是单身一人,除了说“EVERYTHING IS OK?”外,还要坐在边上跟他/她/它唠会儿,要有亲切感。
要注意察言观色,如客人有特殊要求,要报值班经理或CALL总经理助理。
任何时候都要对客人抱以笑脸,注意笑不露齿, NOT
BTW,别忘了收小费,你的魅力不是无价地。