单方面取消合同，毫无商业道德，言而无信的联想公司
- 主题发起人 reine02
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记得加拿大广告法有规定，价格错误的广告在（通知）改正以前，必须按错误的（低价）卖给持错误广告的顾客。我儿子一次在体育用品店看到原价600刀的Head 滑雪板减价成250刀。儿子掏卡要买，年轻的售货员上机一查说标签错了，应该是on sale for 450刀。儿子与他们据理向争。最后找来了经理，同意按250刀卖给我儿子。同时把错误的标签拿掉，改成450刀。在这应该是惯例。不知网上销售是否也要遵守广告法。
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- 2012-09-04
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这里的惯例是， 如果你已经付款拿货走人之后， 发现标价错误， 回头找店家。 店家会给你赔偿， 如果是价格不算高（小于100刀）的商品， 店家可能退全款，让你免费得到该商品。
你儿子准备买， 但还没买， 人家有100%的理由改正错误。 你所谓的“据理向争”是你的一面之词， 我猜测可能是因为你们在店里吵闹他们怕影响生意， 所以吃亏算了。但是把无理说成是惯例来误导人就不好了。
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- 2003-11-24
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你到底再说些什么呀？？？
你逛街， 看到店里打出广告， 袜子打折， 你一看价格挺便宜啊， 就走进去买了。
这从头到尾， 需要知什么情？
商家自有他打折的理由， 如果不打算卖了， 也自有他不打算卖的理由， 作为消费者， 难道买个东西还要知情才能去买？ 否则是不道德行为？ 消费者怎么会知道商家为啥要打折？？你这个要求也太奇怪了。
而且， 人家买不买， 跟家里有多少机器有什么关系？ 很多女人家里衣服几个柜子都装满了， 也不妨碍她买下一件衣服啊， 也没见那个商家去她家调查以后，因为“知情”了， 就拒绝卖给她衣服， 理由是该消费者家里已经有很多衣服了？！
咱们按照你的逻辑，从卖家方向来看看，这个故事会变成怎样：
如果联想不知情， 那还罢了， 如果知道消费者家里有很多电脑， 却依然钻空子，为了利益就卖给对方电脑， 这就是不道德的行为。
你说对不对？
就这种逻辑， 你都能拿到博士？！你还真是个 P.H.D. 啊！
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- 2004-12-11
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你到底再说些什么呀？？？
你逛街， 看到店里打出广告， 袜子打折， 你一看价格挺便宜啊， 就走进去买了。
这从头到尾， 需要知什么情？
商家自有他打折的理由， 如果不打算卖了， 也自有他不打算卖的理由， 作为消费者， 难道买个东西还要知情才能去买？ 否则是不道德行为？ 消费者怎么会知道商家为啥要打折？？你这个要求也太奇怪了。
而且， 人家买不买， 跟家里有多少机器有什么关系？ 很多女人家里衣服几个柜子都装满了， 也不妨碍她买下一件衣服啊， 也没见那个商家去她家调查以后，因为“知情”了， 就拒绝卖给她衣服， 理由是该消费者家里已经有很多衣服了？！
咱们按照你的逻辑，从卖家方向来看看，这个故事会变成怎样：
如果联想不知情， 那还罢了， 如果知道消费者家里有很多电脑， 却依然钻空子，为了利益就卖给对方电脑， 这就是不道德的行为。
你说对不对？
就这种逻辑， 你都能拿到博士？！你还真是个 P.H.D. 啊！
我说的是月下说的用EPP价格买商品或者服务的事情
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- 2012-02-27
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Scanner Price Accuracy Voluntary Code
http://www.cb-bc.gc.ca/eic/site/cb-bc.nsf/vwapj/ct02381e.pdf/$file/ct02381e.pdf
http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/vwapj/ct02380e.pdf/$file/ct02380e.pdf
A retailer adopting the Code must abide by the policies outlined below.
1. THE ITEM FREE SCANNER POLICY
Retailers will implement an Item Free Scanner Policy as follows:
1.1 On a claim being presented by the customer, where the scanned price of a product at checkout is higher than the price displayed in the store or than advertised by the store, the lower price will be honoured; and
(a) if the correct price of the product is $10 or less, the retailer will give the product to the customer free of charge; or
(b) if the correct price of the product is higher than $10, the retailer will give the customer a discount of $10 off the corrected price.
1.2 Where the same error recurs in scanning multiple units of a given product during a given transaction, the retailer will correct the scanning error in respect of each unit of the given product purchased, but is obliged to apply the policy set out in 1.1 (a) and (b) in respect of only one of the units.
1.3 Paragraph 1.1 only applies after the final sale price of the purchased item has been displayed at the checkout, including relevant rebate, discount or promotional coupons.
1.4 To be eligible for the Item Free Scanner Policy, the product must match the product description on the corresponding shelf tag.
1.5 The Item Free Scanner Policy does not apply if the barcode or shelf label for a given product has been tampered with.
1.6 The Item Free Scanner Policy does not apply to a product where, in respect of that product, the law:
(a) establishes a minimum price (or specified price); or
(b) does not permit the retailer to offer a discount or a rebate.
2.0 CORRECTION OF ERRORS
2.1 Once a scanner pricing error is brought to the attention of the retailer, appropriate steps should be taken as quickly as possible to correct the source of the error.
2.2 When a retailer cannot immediately correct a scanning error in respect of a product, it will post a correction notice in a conspicuous place. Once such a notice has been posted, the Item Free Scanner Policy is no longer in effect in respect of the relevant product.
3.0 RETAILERS' RESPONSIBILITIES
3.1 Retailers will apply the Code, both in letter and in spirit.
3.2 Retailers will establish appropriate internal policies and procedures for maintaining a high level of scanner price accuracy.
3.3 Retailers will display the sign attached hereto as Attachment 1 at all store entrances or in a conspicuous location near the store entrances. Retailers will display the sign attached hereto as Attachment 2 at each checkout station within their stores.
3.4 Retailers will train staff on the Code generally and the Item Free Scanner Policy in particular.
3.5 Retailers will have copies of their current advertising material (e.g. flyers, etc.) available and readily accessible for customer reference.
4.0 SHELF LABELS
4.1 For those products that are not individually price-ticketed, a clear and legible label must be affixed to the shelf next to the product.
4.2 The shelf label (peg label, basket label) must contain an accurate description of the item and shall include the price of the item or, where the item is sold at a price based on a unit of measurement, the price per unit of measurement.
4.3 The price on the shelf label must be in at least 28-point bold type print, and product description in at least 10-point type print.
4.4 A sign for a given product within the retailer's premises which is not displayed with that product (i.e., is displayed elsewhere within the retailer's premises), shall comply with the minimum requirements described above and be at least 38.71 sq. cm in size.
5.0 CUSTOMER RECEIPTS
5.1 The cash register receipt provided to the customer for a transaction must contain, at a minimum, the following information:
- the retailer's name;
- the date of the transaction;
- the nature of each item purchased and/or any distinguishing mark (subject to the system's limitations); and
- the price and description of each purchased item
6.1 A Scanner Price Accuracy Committee ("the Committee") will be created to review the Code on an annual basis and to recommend required amendments. The Committee should be composed of representatives of CACDS, CFIG, RCC and the Consumers' Association of Canada (CAC).
6.2 The Committee should be responsible for keeping the Code up to date.
6.3 The Committee should meet at least twice a year in order to supervise national implementation of the Code and consider any recommended changes to it.
6.4 The Committee should create sector specific panels (i.e. Grocery, Drug or General Merchandise). Each panel should:
(a) be composed of representatives of the respective trade associations and the CAC;
(b) review any outstanding complaints arising from the Item Free Scanner Policy; and
(c) recommend ways of resolving the complaint and provide relevant direction to the appropriate contact person.
6.5 The Committee shall prepare an annual report for the Competition Bureau concerning the number of complaints received and their resolution.
7.0 CONSUMER COMPLAINT PROCESS
7.1 When a scanner price error occurs, the cashier will be authorized to implement the Item Free Scanner Policy.
7.2 A customer dissatisfied with the cashier's decision will be directed to the store manager or supervisor.
7.3 If the store manager or supervisor cannot resolve the dispute, the customer should be directed to a designated company representative.
7.4 The time period for considering a particular complaint should be left to the discretion of the retailer. However, generally complaints should be resolved as expeditiously as possible and, in any event, no later than one month after the error is alleged to have occurred.
7.5 In the event that the dispute between the retailer and the consumer cannot be resolved:
(a) either party may refer the complaint to the Scanner Price Accuracy Committee; and
(b) if the dispute remains unresolved it may, at the request of either party, be referred to a designated arbitrator on a cost recovery basis.
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谢谢链接：
我读到这就够了
1.3. Paragraph 1.1 only applies after the final sale price of the purchased item has been
displayed at the checkout, including relevant rebate, discount or promotional coupons.
人家还没给你发货， 不能算purchased。
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哎呀， 那个东西， 死纠下去就没意思了， EPP本来就是促销手段而已。
你一定要死扣字面含义， 说要工作人员已经工作人员的亲朋好友才能购买， 那么请问什么才叫亲朋好友？
亲戚， 怎么亲才叫亲？表叔表婶算不算？ 一表三千里，在中国大陆，有时候一个村子全沾亲带故的。
朋友， 什么才叫朋友？ 要托妻献子的， 还是喝过一次酒的？ 朋友的朋友，只是认识算不算？
EPP也不是只有联想有， 很多企业都有， sales甚至鼓励你把EPP code告诉你的邻居，人家卖方才不会来管你什么关系呢。 而且是刻意的不管。 其目的就是吸引你来买东西罢了。
你搞这种严格的自我审查， 连提升自己道德水准的目的都达不到。纯粹是自我折腾而已。
更何况， 这次压根儿就没提到EPP， 人家的Coupon Code是什么DoorCrasher。 根本不用通过特殊的链接和授权，直接打开浏览器， 输入联想网站， 一步步走到那个产品前面， 看到的就是那个code, 和那个价格。你来扯什么EPP还有那个什么找工作的网站， 人家联想自己都是一头雾水。
