Bakery Service Supervisor(大统华面包部服务主任)

T&T Supermarket

知名会员
注册
2009-04-22
消息
606
荣誉分数
4
声望点数
128
The role職位目標:

Reporting to the Bakery Department Head (or his/her delegate), the Bakery Service Supervisor is responsible for supporting the Department Head (DH) and Assistant Department Head (ADH) in providing guidance, supervision and sets as a good example for Bakery Service Assistants to follow.
該職位直接匯報給麵包部主管(或其授權人), 主要負責輔助部門主管及副主管執行管理, 監督及指導部門服務助理的工作, 並以身作則.

Major Responsibilities:

主要工作職責:

1. Provide guidance and supervision to Bakery Assistants, ensure fair distribution of work and daily checklists are strictly executed
1. 督導部門助理的工作執行, 公平分配工作, 並確保日常檢查表嚴格之履行

2. Assist Department Head to train department staff, provide feedback on staff performance and handle department operations in lieu of DH and ADH
2. 協助主管培訓部門員工, 提供員工表現的反饋, 代替部門主管及副主管處理部門運作

3. Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
3. 管理及控制貨品品質, 食品安全,新鮮度,並確保部門內嚴格執行’先進先出’原則

4. Maintain and update UPC pricing, verify and ensure product labeling are properly done
4. 維護和更新UPC定價,驗證和確保產品的標籤是否正確完成

5. Ensure bread, cake and other pastry products are properly packaged and displayed
5. 確保麵包,蛋糕等糕點產品之正確包裝及陳列

6. Handle customers’ complaints, deliver and monitor exceptional customer service and deliver customers’ feedback to Department Head
6. 處理客戶投訴, 提供和監督卓越的客戶服務, 並提供主管客戶的反饋

7. Conduct quality and inventory control, responsible for the cleanliness, hygiene, equipment and tools maintenance follow up and workplace safety of the department
7. 進行質量和庫存控制,負責部門的清潔,衛生, 設備及工具維修跟進和工作場所的安全

8. Lead by example by performing duties of Bakery Assistant as required
8. 以身作則完成麵包部助理的本職工作

Knowledge, Skills and Ability Requirements:


職位要求:

1. Accountable, pleasant and is able to take initiative
1. 主動, 友善, 有責任感

2. Possess great interpersonal and customer service skills
2. 出色的人際關係處理能力及顧客服務技巧

3. Good communication skills , able to communicate in English and Chinese (Cantonese &/or Mandarin)
3. 良好溝通能力, 能以中(國語/粵語), 英文溝通

4. 2 years and/or above relevant experience
4. 具二年或以上相關工作經驗

5. Good organization, and problem-solving skills
5. 良好的組織, 協調及解決問題能力

6. A good team player
6. 具備團隊精神

7. Possess product knowledge, display, promotion and packaging techniques
7. 具有產品知識,陳列,宣傳和包裝技術

8. Have a good understanding of tools & equipments relevant to the job and know how to interpret labels of merchandises
8. 懂得正確使用專業工具及具備商品標籤知識


9. Possess knowledge in workplace health & safety
9. 了解工作環境下的健康安全知識

10. Possess basic computer skills in MS Office
10. 基本的電腦操作知識

We offer remuneration commensurate with experience, extended health benefits & dental insurance, staff purchase discount etc. to the right candidate.
If you are interested in this position and would like to join and grow with T&T Supermarket Inc., we encourage you to send us Resume in confidence to recruitment_esc@ tntsupermarket.com

Toll Free: 1-844-773-2723
E-mail: recruitment_esc@tntsupermarket.com
Working Location: (Hunt Club Road/Riverside Dr.) 224 Hunt Club Road, Ottawa, Ontario, K1V 1C1
 
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