Thanks!What do I do if I forgot my password for my WeChat account?
If your WeChat account was previously linked to a mobile phone number, email address, or QQ ID, we advise you to follow the instructions below in order to log in to WeChat:
1. Log in via Mobile number + SMS code
Tap 「More」on the WeChat login screen-> select「Switch Account」->「Phone」->「Log in via SMS」-> follow the instructions to receive an SMS verification code sent to the linked mobile number-> tap「Submit」, and you will receive a SMS verification code from WeChat. Enter the code to log in to WeChat.
If you've forgetten your password, after logging in to WeChat via mobile number + SMS code, reset your password by following the instructions given after logging in. Subsequently, you will be able to log in to WeChat more quickly via mobile number + WeChat password.
2. Log in via linked email address + retrieved password
If you previously linked an email address to your account, you can reset your password and login to your account again by going to the login page, tapping 「More」->「Switch Account」->「WeChat ID/Email/QQ ID」->「Forgot Password?」->「Email Linked」-> following the instructions to enter linked email address-> and tapping「Next」. You will receive an email from WeChat. Follow the instructions in the email to reset your password.
After resetting your password, tap 「More」->「Switch Account」->「WeChat ID/Email/QQ ID」-> enter your email address and new WeChat password -> and tap「Log in」to log in to WeChat.
3. Log in via QQ ID + QQ password
On the login page, tap「More」->「Switch Account」->「WeChat ID/Email/QQ ID」-> follow the instructions to enter linked QQ ID and QQ password-> and tap「Log in」to log in to WeChat.
If you have forgotten your QQ password, retrieve your password by visiting aq.qq.com on a computer.
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