ATI Multimedia Center - Unable to control audio when using SoundBlaster Audigy
This issue affects ATI's Multimedia Center software when using a SoundBlaster Audigy series soundcard.
When attempting to use the volume controls in any ATI Multimedia Center application, the volume will not change. Volume is still controllable using the Audigy's audio mixer controls.
At present, it is believed that this issue occurs due to changes in how the audio lines are handled by the Audigy. These changes appear to occur when the additional software packages provided with the Audigy are installed. Instead of each input being accessible via individual mixer controls, multiple inputs are instead grouped to a single mixer control.
ATI's Multimedia Center software requires access to individual soundcard input settings in order to control audio within ATI TV Player, ATI CD Audio Player, and ATI DVD Player.
The audio settings may still be controlled through the SoundBlaster Audigy audio mixer.
Customers have reported that installing only the soundcard drivers, without any of the additional software provided for the Audigy, allows Multimedia Center to correctly control the mixer. Current driver updates are available for download from Creative Labs' website.
For watching TV, the MIC Input on the Audigy can be used and controlled by the ATI TV Player even with the additional Audigy software installed.
NOTE: The MIC Input is an amplified input. As such, you may experience audio distortion when watching TV and in video captures if it used. Also, some MIC Input jacks support only monaural audio rather than stereo.
To change your audio setup to MIC Input please follow the steps outlined below:
On the back of the SoundBlaster Audigy move the Mini 1/8 Stereo audio cable from LINE IN to MIC.
Launch the ATI TV player.
Click on the setup box on the TV player control panel.
Click on the Display tab.
Click on the "Initialization Wizard" button.
Click on the "Next" button 3 times to bring up the Audio input window.
Click on the Audio input and select the MIC from the Audio input list.
Click on Next and then Finish to complete the setup.
The TV audio controls should now work when used from the TV player or from the Creative Mixer.
INFO-BASE file # 4008
Keywords: ALL PRODUCTS 8500 for PC CREATIVE SOUNDBLASTER AUDIGY MIXER VOLUME
