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CBC News: Rogers to credit customers 5 days of service for outage.
Rogers Communications Inc. customers can now expect to be credited for the equivalent of five-days service, instead of the initial two-day credit announced by the company, as it tries to regain trust following a massive network outage last Friday.
“We know that we need to earn back their trust, and as a first step, we will be crediting our customers with the equivalent of five days service. We will continue to work around the clock to restore Canadians’ confidence in us,” a company spokesperson said in an emailed statement Wednesday afternoon.
Rogers Communications Inc. customers can now expect to be credited for the equivalent of five-days service, instead of the initial two-day credit announced by the company, as it tries to regain trust following a massive network outage last Friday.
“We know that we need to earn back their trust, and as a first step, we will be crediting our customers with the equivalent of five days service. We will continue to work around the clock to restore Canadians’ confidence in us,” a company spokesperson said in an emailed statement Wednesday afternoon.
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