[请求]

[湘西妹妹]

寻5月底6月初从北京到渥太华的兄弟姐妹,帮助带一老人过来, 或从武汉到多伦多也行, 提供接机.十分感谢!

 

[一口大锅]

帮不上你，不过帮你顶顶，老人一个人出门确实不方便。

 

[人在天涯]

最初由 湘西妹妹 发布
寻5月底6月初从北京到渥太华的兄弟姐妹,帮助带一老人过来, 或从武汉到多伦多也行, 提供接机.十分感谢!

申请加航的特别服务,他们会把老人一站一站传过来的

 

[Wanderer]

最初由 湘西妹妹 发布
寻5月底6月初从北京到渥太华的兄弟姐妹,帮助带一老人过来, 或从武汉到多伦多也行, 提供接机.十分感谢!

Can not help you much, but have some suggestions.

My parents do not know any English words. Before they visited me last year,
1). I ordered China Airline tickets for them. The China Airline served chinese food which my parents would like to eat, and there were many chinese passengers whome they could talk to during their flying.
2). I sent them a step-by-step travelling instruction which they could follow (like a lab test procedure), including a long talk on phone.
3). I asked them always carrying language cards. I wrote Chinese and English questions on the cards, such as "I do not know English, and I need a chinese translater" if they met a officer, "Could you lead me to check-in desk, and I am going to Ottawa" when they were in Vancouver airport, "Could you call my son, his number is *****" if they were in an uncomfortable situations, ......

There was no problem, and they had fun during their travel. The only concern was that I worried too much as they said.

 

[湘西妹妹]

谢谢Chenxi,人在天涯,Wanderer!你们的回贴给了我很大的鼓励.
实际上,老人来自偏远的湘西,普通话交流没问题, 但不会读和写中文,所以真需要好心人的帮助.我们会准备好中英文的所有资料给她带着的.

人在天涯, 能告诉我加航的特别服务方面的详情吗?再次感谢!

 

[lifeisfun]

最初由 湘西妹妹 发布
谢谢Chenxi,人在天涯,Wanderer!你们的回贴给了我很大的鼓励.
实际上,老人来自偏远的湘西,普通话交流没问题, 但不会读和写中文,所以真需要好心人的帮助.我们会准备好中英文的所有资料给她带着的.

人在天涯, 能告诉我加航的特别服务方面的详情吗?再次感谢!

If you require special service for old people from Air Canada, they will arrange people in Vancouver airport to meet you, help in transfer and even allow you to take the electrial-driven cart to transfer bewteen termainls if you are not good in walking. Just ask them to get the detail. In Vancouver, they could even arrange someone know mandrian to help you. I heard that you can also ask for special food on airplane if you have special diet requrement due to health or habit.

 

[湘西妹妹]

Thanks a lot!

 

[人在天涯]

最初由 湘西妹妹 发布
谢谢Chenxi,人在天涯,Wanderer!你们的回贴给了我很大的鼓励.
实际上,老人来自偏远的湘西,普通话交流没问题, 但不会读和写中文,所以真需要好心人的帮助.我们会准备好中英文的所有资料给她带着的.

人在天涯, 能告诉我加航的特别服务方面的详情吗?再次感谢!

详情参见
http://www.aircanada.ca/services/services/special/
你也可以打电话去问

China
Beijing Office
C201 Beijing Lufthansa Centre
50 Liangmaqiao Road
Beijing - 100016
Tel: (86) 10-6468-2001
Fax: (86) 10-6463-0576

Hong Kong including Singapore
Room 1612, Tower One, New World Tower
18 Queens Road, Central
Hong Kong
Tel: (852) 2867-8111
Fax: (852) 2868-4919

Shanghai Office
Room 3901, United Plaza
1468 Nan Jing Rd West
Shanghai, 200040
Tel: (86) 21 6279 2999
Fax: (86) 21 6247 2982

 

[visitor]

和加航联系的时候，要把老人的情况说得严重一点，例如，身体不好，不认识任何文字(中文，英文)，第一次出门，第一次坐飞机等等，要突出过去和加航愉快的经历(没有就编一个)，以及由此产生的对加航的信任。

如果对方态度不够热情，找manager。