Your experience was too old (Lao3 Huang1 Li4 la). Mitel's major market is in Europe and North America. It ships some staff to Australia, Taiwan, Japan. It even didn't start to ship its latest equipment to China yet. So far as I know, it will enter Chinese market next year (2005). Just dial this number (592-5660) and try its Speech-Easy voice attendant. (your English pronunciation has to be good enough ).