Must be a different Minto people. I used to live in apartment at Bayshore area. They changed carpet for me before moving in, and I don't remember any inspection when moved out. I remember my son made a big hole on bath room wall just before moving out, and the supervisor said it's ok and he would fix it when we move out. And of course, no problem about drawings on the wall by my kids.
I don't mind if they charged me for those, since they were not normal wear-and-tear, but it is nice that they covered for me.
I'd recommend you check out the ontario rental board at their website and many of my friends, mostly from mainland china, were very wripped off by landlords here.I'm not sure if it's their landlord's problem or language problem.
29. The tenant is responsible for ordinary cleanliness of the rental unit, except to the extent that the tenancy agreement requires the landlord to clean it. 1997, c. 24, s. 29.
Tenant’s responsibility for damage
30. The tenant is responsible for the repair of damage to the rental unit or residential complex caused by the wilful or negligent conduct of the tenant, other occupants of the rental unit or persons who are permitted in the residential complex by the tenant. 1997, c. 24, s. 30.