- 注册
- 2002-06-24
- 消息
- 851
- 荣誉分数
- 36
- 声望点数
- 138
Re: Re: Re: “一抹黑” 黑不黑！
Well said, Bravo!
Well said, Bravo!
“一抹黑” 黑不黑！
- 主题发起人 BMO
- 开始时间
uin
资深人士
- 注册
- 2002-03-28
- 消息
- 542
- 荣誉分数
- 116
- 声望点数
- 203
我和老黑的认识始于修车也只限于修车，至今互相不知中文名字。感觉老黑修车价格公道，为人也坦诚。在他那修车，图的是便宜，钱花的明白。举一例，也希望楼主与老黑和气解决。本人搬离了渥太华，要修车的时候，就想起了老黑。
去年四月，车的power steering泄漏，一个洋人修车行给的报价是换旧套件一千七百多，如果换小件更贵，因为工时太多。在老黑那只花了一千零点就换了新件，还包括换了新的刹车盘和刹车垫。
刚买车的时候，在Canadian Tire换油，给了我一个list建议修理，估价近千。其中一项是换timing belt，我的timing belt是新的，卖主刚换的，还标着日期。那个Technician就说"don't worry, forget this"然后划掉了这项。所以，再不去CT了，小毛病自己修，油也自己换。
去年四月，车的power steering泄漏，一个洋人修车行给的报价是换旧套件一千七百多，如果换小件更贵，因为工时太多。在老黑那只花了一千零点就换了新件，还包括换了新的刹车盘和刹车垫。
刚买车的时候，在Canadian Tire换油，给了我一个list建议修理，估价近千。其中一项是换timing belt，我的timing belt是新的，卖主刚换的，还标着日期。那个Technician就说"don't worry, forget this"然后划掉了这项。所以，再不去CT了，小毛病自己修，油也自己换。
- 注册
- 2002-06-24
- 消息
- 851
- 荣誉分数
- 36
- 声望点数
- 138
你投宿路过一家黑店， 店名明写着“黑店”， 进还是不进呀？不问怎么知道呀？初来乍到， 人生地不熟的， 就听到一帮店的老熟人拼命说是好店， 就是店名黑而已。
PrepareSCEA
新手上路
- 注册
- 2006-01-27
- 消息
- 78
- 荣誉分数
- 0
- 声望点数
- 0
我在老黑那里也修过几次车, 基本上感觉还行. 因为是旧车吗, 修的也不要好.
但也有让人不高兴的事情, 一次车的发动机过热, 自己查了一下,发现coolant漏, 去他那里, 他说管子坏了; 我去CT买了新的管子, 把管子换完以后, 他加好coolant, 交了几百块钱, 回去后, 第二天,发现coolant又没了. 回头找他, 把车放在那里, 下午很得意的告诉我发现问题了, 是water pump不行了, 没办法, 换吧, 然后他又订了water pump, 修完后, 又收了几百块, 也不提"不是管子的问题". 后来和我的朋友聊起来, 才知道, 自己不但花了冤枉钱修管子, 修water pump, 我比他多交50多块;
其实钱只是一个方面, 车坏了, 多少钱也得花. 但老黑有点向天津人那样, 一定要在口风上占据上风, 做起事情来, 不太诚实;
不管发现一点什么小事,他都喜欢要表现出自己的高明. 另外和你收钱的时候, 老诉苦, 说你们做IT的赚钱多容易啦, 他多难了, 好象他给你修车就象是义务似的, 你自然不好意思还价了.
其实OTTAWA就怎么小, 车坏了, 给谁都是修, 如果是中国人也很乐意找中国人修车的. 但生意就是生意, 你修车, 我付钱, 互不象欠, 别老诉苦. 第二价格要公道, 这里不是指你赚多少, 而是希望你对所有人是公平的. 第三,也希望老黑要诚实, 自己拿不准的问题, 不要给答案; 自己错了, 就该承认. 最后,也希望老黑多提高技术水平.
但也有让人不高兴的事情, 一次车的发动机过热, 自己查了一下,发现coolant漏, 去他那里, 他说管子坏了; 我去CT买了新的管子, 把管子换完以后, 他加好coolant, 交了几百块钱, 回去后, 第二天,发现coolant又没了. 回头找他, 把车放在那里, 下午很得意的告诉我发现问题了, 是water pump不行了, 没办法, 换吧, 然后他又订了water pump, 修完后, 又收了几百块, 也不提"不是管子的问题". 后来和我的朋友聊起来, 才知道, 自己不但花了冤枉钱修管子, 修water pump, 我比他多交50多块;
其实钱只是一个方面, 车坏了, 多少钱也得花. 但老黑有点向天津人那样, 一定要在口风上占据上风, 做起事情来, 不太诚实;
不管发现一点什么小事,他都喜欢要表现出自己的高明. 另外和你收钱的时候, 老诉苦, 说你们做IT的赚钱多容易啦, 他多难了, 好象他给你修车就象是义务似的, 你自然不好意思还价了.
其实OTTAWA就怎么小, 车坏了, 给谁都是修, 如果是中国人也很乐意找中国人修车的. 但生意就是生意, 你修车, 我付钱, 互不象欠, 别老诉苦. 第二价格要公道, 这里不是指你赚多少, 而是希望你对所有人是公平的. 第三,也希望老黑要诚实, 自己拿不准的问题, 不要给答案; 自己错了, 就该承认. 最后,也希望老黑多提高技术水平.
I have no opinion/experience with that Garage. But the following thread raised an interesting question:
If a customer had grudge against a service provider and posted his/her bad experience(if all based on facts and no fabrication) in public, will it be considered as defammation? Just curious. Yes, there are many official channels for customers to file complaint and demand compensation. But will his/her personal complaint or argument in forums not directly connected with the service provider become a "wrong doing" in civil sense?
I yelled(shouldn't be that rude though) at one agent's face(local dealer) while feeling ignored and badly treated, they apologized and sent a technician to the residence to finish some simple job and paid for it. That made me regret my rude behavior and forgive the dealer right away. So, making compromise to customers can bring you more fortune. Sometimes, things can be resolved much more peacefully.
I think the service provider and the customer both deserve to be treated fairly, regardless of it is local company/customer and from Chinese community. People should not have bias on the specific matter as it might blind and misconceive people. (((Yeah, it is very IMPORTANT that both service providers and customers do not have discriminatory views when ethinical factors are encountered. self esteem and respect to others are both crucial for a human standing straight. Personal opinion. Does not target any specific thread)))
If a customer had grudge against a service provider and posted his/her bad experience(if all based on facts and no fabrication) in public, will it be considered as defammation? Just curious. Yes, there are many official channels for customers to file complaint and demand compensation. But will his/her personal complaint or argument in forums not directly connected with the service provider become a "wrong doing" in civil sense?
I yelled(shouldn't be that rude though) at one agent's face(local dealer) while feeling ignored and badly treated, they apologized and sent a technician to the residence to finish some simple job and paid for it. That made me regret my rude behavior and forgive the dealer right away. So, making compromise to customers can bring you more fortune. Sometimes, things can be resolved much more peacefully.
I think the service provider and the customer both deserve to be treated fairly, regardless of it is local company/customer and from Chinese community. People should not have bias on the specific matter as it might blind and misconceive people. (((Yeah, it is very IMPORTANT that both service providers and customers do not have discriminatory views when ethinical factors are encountered. self esteem and respect to others are both crucial for a human standing straight. Personal opinion. Does not target any specific thread)))
People should not mix other things with this garage dispute matter. There are a lot of great people from Tianjin, just like there are lots of polite people from Xinjiang, and just like there are lots of nasty peasant-kind people from Shanghai and not all Shanghai men are like women.
最初由 小傻 发布
最初由 PrepareSCEA 发布
但老黑有点向天津人那样, 一定要在口风上占据上风, 做起事情来, 不太诚实;
天津人 zhao you lah
换了新车后除了上dealer.已经有几年没和车行打交道了. 以前是开破车的,虽然车还争气没大毛病,可易损件象煞车片,排气管,水管水泵都换过一遍,加上换油换水的.能自己干的都学着干了.没工具和太麻烦的只有送出去请人修.几年下来长了不少知识. 各种车行都打过交道,DEALER, CANADIAN TIRE, MIDIAS, GOODYEAR,SPEEDY, BUDGET还有独立车行. DEALER 修我有点松动的反光镜,换了另件,可也是去了两次才搞定,还好是抱修.CANADIAN TIRE 最差,每次都想卖我不该修的东西,一回拖车(周末只用他开门,不然决不去)换了零件,一星期又坏.别人一查还是那零件,虽给保修了可我又多了检查,拖车的钱.MIDIAS的排气管是终身保修,我每两年就得让他们保一回.
现在保修期快到了,在找可长期打交道的车行.本来不想考虑"黑店",因太远不方便.去过一次接撞了鹿修车的朋友,也觉得他设备一般. 可现在看了骂他的贴子,反到觉得他可爱起来.决定以后支持.因为最坏不过如此.不少事还是老黑更站理些.大家要是仔细看看下面的LINK.就会发现老黑一点不黑.
Automobile Protection Association 每年会暗访全国不同车行.50%的通不过.如何黑法自己看吧.
http://www.apa.ca/template.asp?SectionID=3&ArticleID=8
现在保修期快到了,在找可长期打交道的车行.本来不想考虑"黑店",因太远不方便.去过一次接撞了鹿修车的朋友,也觉得他设备一般. 可现在看了骂他的贴子,反到觉得他可爱起来.决定以后支持.因为最坏不过如此.不少事还是老黑更站理些.大家要是仔细看看下面的LINK.就会发现老黑一点不黑.
Automobile Protection Association 每年会暗访全国不同车行.50%的通不过.如何黑法自己看吧.
http://www.apa.ca/template.asp?SectionID=3&ArticleID=8
How is TIRE PLUS?
Dealer advised tire change and alignment. We contacted Tire Plus for the same brand the Dealer suggested and it costed at least one hundred dollars less than the price offered by most dealers in Ottawa or Commercial Tire. Peeped through Tire Plus garage window from time to time to see if they would do anything other than tire change and alignment. Funny. Seemed they were ok, at least they did do a road test.
Has anyone tried Walmart workshop? The guy hang up on me while I asked his name after he yelled. Never tried there for real. Heard it's quite inexpensive. Wondering if the service is great too or not.
Dealer advised tire change and alignment. We contacted Tire Plus for the same brand the Dealer suggested and it costed at least one hundred dollars less than the price offered by most dealers in Ottawa or Commercial Tire. Peeped through Tire Plus garage window from time to time to see if they would do anything other than tire change and alignment. Funny. Seemed they were ok, at least they did do a road test.
Has anyone tried Walmart workshop? The guy hang up on me while I asked his name after he yelled. Never tried there for real. Heard it's quite inexpensive. Wondering if the service is great too or not.
