[请求] 电脑不认光驱了,难题, 求救!

[CFCBUG]

各位电脑大大, 我的电脑开机后两个光驱都不见了. 打开系统管理器, 发现两光驱都有个!在上面, 还有如下错误信息:"由于其配置信息(注册表中的)不完整或已损坏，Windows 无法启动这个硬件设备。 (代码 19)". 把光驱卸载后重起还是如此, 系统能检测到, 但安装不上. 请问如何解决是好? 多谢了

 

[笨蛋国际]

试试这个吧，用过几次，挺管用的。

Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.

Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.
Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
Note Do not exit Registry Editor. You must have this program for the next step.

Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.
Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.

Step 4: Restart the computer