20. (1) A landlord is responsible for providing and maintaining a residential complex, including the rental units in it, in a good state of repair and fit for habitation and for complying with health, safety, housing and maintenance standards. 2006, c. 17, s. 20 (1).
Yeah. But still, have a strategy and focus on the issue. No personal attack please. Even if the rental agent did something wrong, it is not a reason to call him/her a bad person. If you do, you will lose people's sympathy for you. Focus on what you need and ask the landlord to provide it: a saft and healthy environment where you can call it home.