I think it called Gardenia in English. I have one planted in a pot inside house having the same situation. There are many flower bud which I could see around 5 months ago. But the flowers are still not opened. I fertilized it with regular plant fertilizer. I can see the lower leaves becoming yellow and starting to fall. I put it beside the window which recieve lots of sunlight and quite hot. I just move the pot to a shady spot and made a pot of tea and pour the tea with leaves into the the flower root to make it more acid. Hopully this can sav it.