i did complain about the bus not being on time on the oc transpo website...seemed working. the bus is more on time now.
if u have a complaint to make, try the website, u need to at least let them know. i encourage ppl to use the link whenever they are not satisfied with the service. otherwise, oc transpo thinks its got great service! if u don't say anything, there is no way oc transpo would know. don't let the fair increase for nothing. we deserve good service and on time schedule.