A Message from Minto

[Minto Customer Experience]

It has recently come to our attention that there has been some discussion online about a particular Minto customer file that is causing some concern within the community. To protect the confidentiality and privacy of our customers, Minto will not provide comments regarding the matter, or any other matter between us and our customers.

For over 55 years, Minto has been committed to building quality homes and providing excellence in customer service. For every home we build, we fulfill the promises made in our contracts.

We regret that this situation has caused some concern, however please rest assured that when unusual circumstance arise, Minto remains committed to working towards a solution that will fulfill our responsibility to our customers.

Sincerely,

Customer Experience Director
customerexperience@minto.com

 

[hooper]

BS

 

[会飞的鸟]

BS

 

[gaosan]

Minto customer experience is really BAD!

 

[简单简单]

Damage has been done.

 

[Beefburger]

反映不好居然能给加声望，RIVEN SUCKS TOO

 

[西迈]

It has recently come to our attention that there has been some discussion online about a particular Minto customer file that is causing some concern within the community. To protect the confidentiality and privacy of our customers, Minto will not provide comments regarding the matter, or any other matter between us and our customers.

For over 55 years, Minto has been committed to building quality homes and providing excellence in customer service. For every home we build, we fulfill the promises made in our contracts.

We regret that this situation has caused some concern, however please rest assured that when unusual circumstance arise, Minto remains committed to working towards a solution that will fulfill our responsibility to our customers.

Sincerely,

Customer Experience Director
customerexperience@minto.com

:bad::bad::bad:

:gun::gun:

 

[eclipse]

haha, 这个是假Minto发的吧？
如果是真的，这公司可真够笨的。这样的声明还不如不发。

 

[月下独酌]

Minto, kicking self in the nuts?

 

[Ode to Joy]

It has recently come to our attention that there has been some discussion online about a particular Minto customer file that is causing some concern within the community. To protect the confidentiality and privacy of our customers, Minto will not provide comments regarding the matter, or any other matter between us and our customers.

For over 55 years, Minto has been committed to building quality homes and providing excellence in customer service. For every home we build, we fulfill the promises made in our contracts.

We regret that this situation has caused some concern, however please rest assured that when unusual circumstance arise, Minto remains committed to working towards a solution that will fulfill our responsibility to our customers.

Sincerely,

Customer Experience Director
customerexperience@minto.com

Sounds so ARROGANT and INSINCERE!

 

[lindamy]

No matter how good the service Minto provided to customs before, Minto should build a house according to the agreement. Otherwise, the custom has the right to reject it.

 

[笑逐颜开]

so disappointed!

 

[pangniuniu]

Minto's customer experience, what a joke. lol

 

[caa888]

Mxxxo Sxxks.

 

[某某]

No matter how good the service Minto provided to customs before, Minto should build a house according to the agreement. Otherwise, the custom has the right to reject it.

To build a house according to the contract is the ultimate service you should provide to your customer.
Anything else is just sugar coating.