Well, you‘d better come to Ottawa if you have many though problems. Since all the admission offices are extremely busy these days. Sometimes, it’s very hard to find somebody to help you if you just go through the telephone.
If I had problems for using RN system, I would directly go to the faculty. The officer would help me to register through a special system. Since I am not a new student and I finished choosing courses already, I don’t care about being excluded by the RN system. I guess the RN should be available for new students now.
Be patient, man. Please try to talk to some officers politely; tell them you are in emergency and hope somebody could do you a favor. Being anxious and angry are not good for solving problems…
Good luck!