Dear Readers,
Our service HM’s Janitorial Cleaning has been an active company for over 7 years. We have many satisfied clients and always provide reasonable rates and service. In order to offer exceptional service, our company buys the extra equipment at our own expense. We hire employees that are trustworthy and reliable, and we are prompt at addressing situations and correcting them. Many of the contracts that we started with are still with us today.
Since starting the cleaning contract at a new large-chain T&T Supermarket opening in Ottawa, our company has invested in floor cleaning machines costing over $10,000. As committed and dedicated contractors, we did not hesitate nor ask for compensation for these machines. Due to the large size of the supermarket, we deemed it necessary to purchase these machines in order to do a proper job and provide exceptional service.
However, our company has faced some hardships during the time the contract was tied to the supermarket. The store manager Jimmy Wen would frequently hire our employees which were currently working for us. This would cause disruptions in our scheduling as we suddenly had lost an employee. This is also unfair and unjust to us, as these changes were made without our consent or knowing. We spend a lot of time training employees to do a good job.
Our employees were lured into quitting our cleaning service (without notifying us) by the store manager Mr. Wen. He promised them of better benefits and promotions within the T&T store. This is an unethical way of treating our service and is a serious matter. Through the hiring of our employees without any notification makes our company look bad and reflects on our service. These sudden employee changes cause a lot of stress for us as we must find new employees to substitute immediately.
Despite these constant disruptions, we did our best to replace lost employees and keep up with the schedule. However, since this happened on many occasions without our knowledge, the T&T Supermarket decided to terminate our service due to missing shifts. We believe this is unfair as we prepared our company with equipment costing us over $10,000 as well as the large amount of time taken to resolve these situations.
Even though the contract is almost about to end, we feel cheated and backstabbed because of the store manager Mr. Wen using his power and position to put us in a bad place. We hope that the knowledge of this situation can shed some light on other contractors who have faced situations similar to ours, and to prevent further unfair treatment to hardworking services.
Sincerely,
HM's Janitorial Cleaning Service
If you need to contact me or would like to provide some advice/suggestions, please email hunghua@primus.ca or call 613-240-7267.
Our service HM’s Janitorial Cleaning has been an active company for over 7 years. We have many satisfied clients and always provide reasonable rates and service. In order to offer exceptional service, our company buys the extra equipment at our own expense. We hire employees that are trustworthy and reliable, and we are prompt at addressing situations and correcting them. Many of the contracts that we started with are still with us today.
Since starting the cleaning contract at a new large-chain T&T Supermarket opening in Ottawa, our company has invested in floor cleaning machines costing over $10,000. As committed and dedicated contractors, we did not hesitate nor ask for compensation for these machines. Due to the large size of the supermarket, we deemed it necessary to purchase these machines in order to do a proper job and provide exceptional service.
However, our company has faced some hardships during the time the contract was tied to the supermarket. The store manager Jimmy Wen would frequently hire our employees which were currently working for us. This would cause disruptions in our scheduling as we suddenly had lost an employee. This is also unfair and unjust to us, as these changes were made without our consent or knowing. We spend a lot of time training employees to do a good job.
Our employees were lured into quitting our cleaning service (without notifying us) by the store manager Mr. Wen. He promised them of better benefits and promotions within the T&T store. This is an unethical way of treating our service and is a serious matter. Through the hiring of our employees without any notification makes our company look bad and reflects on our service. These sudden employee changes cause a lot of stress for us as we must find new employees to substitute immediately.
Despite these constant disruptions, we did our best to replace lost employees and keep up with the schedule. However, since this happened on many occasions without our knowledge, the T&T Supermarket decided to terminate our service due to missing shifts. We believe this is unfair as we prepared our company with equipment costing us over $10,000 as well as the large amount of time taken to resolve these situations.
Even though the contract is almost about to end, we feel cheated and backstabbed because of the store manager Mr. Wen using his power and position to put us in a bad place. We hope that the knowledge of this situation can shed some light on other contractors who have faced situations similar to ours, and to prevent further unfair treatment to hardworking services.
Sincerely,
HM's Janitorial Cleaning Service
If you need to contact me or would like to provide some advice/suggestions, please email hunghua@primus.ca or call 613-240-7267.
