奸商ROGERS今天居然单方面TERMINATE我的INTERNET SERVICE
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liuian_119
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我家5台电脑疯狂得下电影，游戏，也没见ROGERS说什么啊？？当初合同就是没限量的。
狐狸哟
assassinates
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I have the same situation like you!
Rogers'd terminated the Internet Service since two days ago. They said they would not provide my account with Internet service for a period of one year because of my high bandwidth usage, namely, I downloaded too much. This Saturday, they will come to my home to pick up the modem.
Actually, this is the third time they shut down my cable modem. The first time, they shut down, I called them immediately, they turn on the modem and warned me with a few words. I lessened my downloading after that time. The second time, they'd shut down my modem for about one week due to the same reason. I lessend my downloading massively after that. In fact, I download a little. I play some online games, like Warcraft3. My roommates downloaded much more than I do. They use some P2P software, like emule, BT, edonkey, Imesh, and some other classic software to download, like Flashget, NetTransport. I can control myself, I can't control my roommates. As you know, it's hard to tell my roommates not to do something.
Between the second time and the third time they shut down my modem, we download much less than before, moreover, most of the files are downloaded through Flashget or NetTranport, not P2P software, which can apparently burden the network badly.
Yesterday, I got a mail from Rogers. In the mail, they said as the following:
Dear ......
Recently, several steps were taken to inform you of excessive usage on your Rogers Hi-Speed Internet account which is in violation of our end user agreement with you. Under our agreement, you are required to use the service in a way that does not create an unusually large burden on our network. The steps that were taken to inform you of this violation included sending you email and telephone messages, as well as temporarily suspending your service.
As we have communicated to you, Rogers has a responsibility to ensure that all of its customers experience a high quality of service and performance when using Rogers Hi-Speed Internet. Your continued excessive usage pattern has a negative impact on network performance. In fact, you fall within the category of less than 1% of our residential customers whose usage exceeds that of average customer by well over 2000%.
Regrettably, as a result of your continued violation of our end user agreement, we have no option but to terminate your account effective immediately. To avoid any modem equipment charges, it is important that you, if you have not already done so, make arrangments to drop off your modem at a Rogers retail location, or contact our customer service department at 1-888-288-4663 to schedule an appointment to pick up your cable modem.
Sincerely,
Rogers Hi-Speed Internet
That's all the content of the mail above.
I checked the End User Agreement, indeed I violated the agreement, in which the Clause 7 d. "upload, post, publish, deface, modify, transmit, reproduce, or distribute in any way, information, software or other material that is protected by copyright, or other proprietary right, or related deviative works, without obtaining permission of the copyright owner or rightholder." and g."restrict, inhibit or otherwise interfere with the ability of any other person to use or enjoy the Internet, any Equipment or other feature of the Service(s), or create an unusually large burden on our network, including, without limitation: posting or transmitting any information or software that contains a virus, lock, key, bomb, worm, trojan horse or other harmful or debilitating feature; distributing mass or unsolicited e-mail; or other wise generating levels of traffic sufficient to impede other's ability to send or retrieve information." are badly violated.
Yes, I downloaded movies ,TV series, PC games, software(like photoshop),music, etc. I have nothing to complain now. I violated the agreement first. I accept the termination of my Internet Service.
I suppose what I should do now is to call Rogers again to see if there is any chance they agree to reactivate my Internet Service or apply for Internet service from a new network provider.
Which provider would you please recommend me? Bell ADSL.
I heard that from my friend. It's slower to connect those servers(like China's) far away from the provider through ADSL than Rogers cable.
Rogers'd terminated the Internet Service since two days ago. They said they would not provide my account with Internet service for a period of one year because of my high bandwidth usage, namely, I downloaded too much. This Saturday, they will come to my home to pick up the modem.
Actually, this is the third time they shut down my cable modem. The first time, they shut down, I called them immediately, they turn on the modem and warned me with a few words. I lessened my downloading after that time. The second time, they'd shut down my modem for about one week due to the same reason. I lessend my downloading massively after that. In fact, I download a little. I play some online games, like Warcraft3. My roommates downloaded much more than I do. They use some P2P software, like emule, BT, edonkey, Imesh, and some other classic software to download, like Flashget, NetTransport. I can control myself, I can't control my roommates. As you know, it's hard to tell my roommates not to do something.
Between the second time and the third time they shut down my modem, we download much less than before, moreover, most of the files are downloaded through Flashget or NetTranport, not P2P software, which can apparently burden the network badly.
Yesterday, I got a mail from Rogers. In the mail, they said as the following:
Dear ......
Recently, several steps were taken to inform you of excessive usage on your Rogers Hi-Speed Internet account which is in violation of our end user agreement with you. Under our agreement, you are required to use the service in a way that does not create an unusually large burden on our network. The steps that were taken to inform you of this violation included sending you email and telephone messages, as well as temporarily suspending your service.
As we have communicated to you, Rogers has a responsibility to ensure that all of its customers experience a high quality of service and performance when using Rogers Hi-Speed Internet. Your continued excessive usage pattern has a negative impact on network performance. In fact, you fall within the category of less than 1% of our residential customers whose usage exceeds that of average customer by well over 2000%.
Regrettably, as a result of your continued violation of our end user agreement, we have no option but to terminate your account effective immediately. To avoid any modem equipment charges, it is important that you, if you have not already done so, make arrangments to drop off your modem at a Rogers retail location, or contact our customer service department at 1-888-288-4663 to schedule an appointment to pick up your cable modem.
Sincerely,
Rogers Hi-Speed Internet
That's all the content of the mail above.
I checked the End User Agreement, indeed I violated the agreement, in which the Clause 7 d. "upload, post, publish, deface, modify, transmit, reproduce, or distribute in any way, information, software or other material that is protected by copyright, or other proprietary right, or related deviative works, without obtaining permission of the copyright owner or rightholder." and g."restrict, inhibit or otherwise interfere with the ability of any other person to use or enjoy the Internet, any Equipment or other feature of the Service(s), or create an unusually large burden on our network, including, without limitation: posting or transmitting any information or software that contains a virus, lock, key, bomb, worm, trojan horse or other harmful or debilitating feature; distributing mass or unsolicited e-mail; or other wise generating levels of traffic sufficient to impede other's ability to send or retrieve information." are badly violated.
Yes, I downloaded movies ,TV series, PC games, software(like photoshop),music, etc. I have nothing to complain now. I violated the agreement first. I accept the termination of my Internet Service.
I suppose what I should do now is to call Rogers again to see if there is any chance they agree to reactivate my Internet Service or apply for Internet service from a new network provider.
Which provider would you please recommend me? Bell ADSL.
I heard that from my friend. It's slower to connect those servers(like China's) far away from the provider through ADSL than Rogers cable.
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that's my doubt too.
if more than one G for a day, what r these people downloading?
I use BT,flashget too, I might download one to two movie every
week. But won't get to as much as 15G every month.
And for BT, it's nearly impossible to get a 700M movie in one night.
Maybe once or twice. But I should say, download movie from BT is not
much faster than other software.
By the way, I don't quite agree Rogers can be called 奸商 because of
this. Maybe they are, but not because of this.
if more than one G for a day, what r these people downloading?
I use BT,flashget too, I might download one to two movie every
week. But won't get to as much as 15G every month.
And for BT, it's nearly impossible to get a 700M movie in one night.
Maybe once or twice. But I should say, download movie from BT is not
much faster than other software.
By the way, I don't quite agree Rogers can be called 奸商 because of
this. Maybe they are, but not because of this.
狐狸哟
assassinates
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BT may be not so fast as you expected to be, but it will still burden the network by connecting a lot of other people to see if that person has the file you need to complete your downloading in a very short time.
FlashGet just connects one server to complete downloading.
In addition, emule and Imesh are quite faster than BT, emule and Imesh maybe can't fulfill all what you want, for example, Chinese movies.
With emule or Imesh, generally, you could at least download 2 GB per day by downloading a number of files at the same time.
I hate P2P software!!!
Kent以东首帅哥
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The problem of P2P software is: you will tend to upload a lot bytes more than what you've downloaded if no manual restriction applied. For example, I can fill up my 384Kbps upstream pipe 90% time using bittorrent software. That equals to roughly 4GB/day or 120GB/month if I leave the connection on 24/7 unattended, not counting my own download traffic.
Without a traffic monitor program, you can easily run up 100GB/month without knowing.
Without a traffic monitor program, you can easily run up 100GB/month without knowing.
Kent以东首帅哥
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One of the funniest comments from a BT user I've ran cross stating:"I may be illiterate on computer, but I know a hard drive can easily pump up 20-30 megabyte per second, and I"m only getting 40KB/s on bittorrent! Someone must be limiting uploading speed! They are SOB!"
Ignorance is a bless
Ignorance is a bless
