服务如此粗心，态度如此傲慢，善后如此不负责任的TOYOTA销售商

[toyotacustomer]

这和轮胎保不保修没关系。发动机保修，你把机油放光了开也没人给你换发动机。
LZ 要么就忍了，要么就想办法证明当时没法打电话。比如在高速上没法拦车借电话，或者荒郊野外，月黑风高极不安全。

这个得顶上去。
Let Toyota potential buyers know what happen to you after these buyers purchase Toyota Cars.

 

[toyotacustomer]

着位同胞，我也为你的遭遇不愤，相信你说的是真的。不过BODY SHOP是TONY GRAHAM公司旗下的另一间店，在BELL CORNERS附近，和MERIVALE路上的店没有什么关系，经理也是不同的人，所以我也无法帮你反映什么。TONY GRAHAM公司旗下的店有４ 个LOCATION，BODY SHOP，MERIVALE ROAD（最大的一家），AADA LEASING（在BASELINE ROAD），KANATA TOYOTA，各个店有独立的员工和管理人员。你要找上面投诉的话，越过经理，就是公司的总经理了。
BODY SHOP的经理我因为发票帐面和他打过交道，至于店 的业务水平和管理情况，我不了解。抱歉。

It's not true.
I had very bad experience with Toyota Distributor called Toyota Canada. Complaining to 公司的总经理 is useless.

It's Toyota quality problem including Toyota Customer service quality.

 

[newer]

You do not need to get angry about the attitude of this company. It is better to have a legal way to settle this problem. Bad attitude does not mean that you are right in this case. I would suggest that you contact some lawyers and bring them to the court since you think you are right. Some people(especially these guys) behave this way. If you can win the case, you will get paid for your lawyer fee and repairment cost.

我这几天心里比较烦！烦的是因为TOYOTA销售商服务如此粗心，态度如此傲慢，善后如此不负责任！
1月4日，星期日，室外温度零下15摄氏度。难得休息的我带着女儿，开着一年半前从Bank Street TOYOTA销售商购买的全新Matrix行驶在Riverside South的道路上。我突然发现车子有点不平衡，急忙停车，下车查看。原来是车子右前轮没气了，真倒霉！这么冷的天却碰上如此麻烦事。没办法了，我只能冒着室外温度零下15摄氏度、寒风凛凛的严寒，很费劲地把备用胎从车上挪下来，然后开始拆瘪了气的轮胎，却怎么也拧不动车轮上的螺栓。谁也没有想到的居然是因为我买新车时，TOYOTA销售商给我的专用工具螺帽不合适，根本拧不动螺栓！开过车的人都知道，每台车子都有一个专门的换轮胎时用的螺帽，目的是为了防止小偷或其他坏人偷拆车上的轮胎。这下可好，把我这个车子的真正主人给防了。这真是天大的笑话！当懊恼的我试图打求助电话时，却发现自己忘了带手机。万般无奈的情况下，我只好硬着头皮，重新驾着右前轮没气的车子，慢慢跋涉了大概十公里左右来到Bank Street TOYOTA销售店。我非常清楚，经过这十公里的跋涉，那瘪了气的右前轮胎肯定是没救了。星期天，销售店打烊。我就按程序填了张表格，连同车钥匙一同塞进了专用信箱，把车子停在TOYOTA停车场。然后我带着女儿到街边等了二十多分钟才拦住了一辆出租车回家。那天，我和我女儿过了一个倒霉的星期天。
然而接下来的4天，我更被TOYOTA销售商傲慢，不负责任的态度激恼了！第二天，销售商打来电话说需要换个全新的右前轮胎，但是他们公司不负责轮胎费用，只负责给我换个合适的螺帽。明明是他们自己犯了如此愚蠢，低级的错误，连句道歉的话都没有！我只好打出租车赶到销售商处交涉，但是销售商却傲慢地称如果我不付新轮胎的费用，我可以把我的车子开走了。我问我怎么开走瘪了气的车子？销售商居然回答说我有备用胎，意思是说让我自己到停车场把备用胎换上开走。气愤！我当然是一口拒绝。
到今天星期四为止，我那台瘪了气的车子还可怜地停在TOYOTA销售商的停车场里。这就是我要说的服务如此粗心，态度如此傲慢，善后如此不负责任的TOYOTA销售商。今天，我专门到我的车子旁照了一张相，同时很愤慨地写了这篇稿子，在网上发给大家，请大家评评理。我该怎么办？！

 

[qingyu0726]

支持一下吧!

 

[ccc]

整个北美的汽车行业，都充满了欺诈，不仅仅是Toyota的问题。

买了美国车，就没有问题吗？服务就好了？美国现在三大车厂现在的情况，大家很清楚。

The same for all the dealers, good or bad.

这...哎，DEALER就是个声誉不好的行业，可大家还都离不开车，...。

 

[飞来客]

为什么要买日本车？人在加拿大，最好能对加拿大做点力所能及的贡献，买部加拿大车吧。如果你热爱祖国，就等多几年买中国车好了。

 

[Melody]

为什么要买日本车？人在加拿大，最好能对加拿大做点力所能及的贡献，买部加拿大车吧。如果你热爱祖国，就等多几年买中国车好了。

加拿大有什么品牌的车啊？:blowzy:

 

[df9575]

同情你的处境。个人决得，LZ要求销售商负责轮胎费用的理由不充分，难免销售商不给你好的态度。

 

[ccc]

加拿大有什么品牌的车啊？:blowzy:

American vehicles that are partially made in Canada.

 

[飞来客]

加拿大有什么品牌的车啊？:blowzy:

June 05, 2008 | By Canadian Press


Four Canadian-made vehicle models—up from three last year—are the best-made products in their segments, according to the annual Power and Associates initial quality survey


The segment-topping vehicles include the Chevrolet Silverado LD assembled at the General Motors plant in Oshawa, Ont., which GM announced Tuesday will close next year.


It was ranked highest in the large pickup segment of the closely watched study of problems encountered during the first 90 days of ownership, seen as an indicator of long-term quality.


Other top-rated Canadian-assembled models were the Pontiac Grand Prix large sedan from GM’s Oshawa car plant; the Honda Civic from Alliston, Ont., which ranked highest in the compact car group for the second year in a row; and the Lexus RX premium multi-activity vehicle from Toyota’s factory in Cambridge, Ont.


Additionally, the Mercury Grand Marquis from Ford’s plant in St. Thomas, Ont. was third among large cars according to the survey, released Wednesday.


Overall, the Power study, which assesses defects, malfunctions and design flaws, found initial quality “has improved significantly in 2008, with substantial gains by nearly three-fourths of the 36 ranked nameplates.”


Overall quality improved to 118 problems per 100 vehicles, compared with 125 in 2007.


“This gain is driven by strong advances not only from many of the high-volume brands such as Chevrolet, Ford and Toyota, but also by very significant improvements by many other automakers,” said David Sargent, Power’s vice-president of automotive research.
At the same time, design issues “with difficult-to-use audio and entertainment controls and voice command recognition failure are among the top 10 problems most frequently reported by customers,” Sargent said.


Honda captured three segment awards, more than any other nameplate, with the CR-V “compact activity vehicle”—the term SUV has been banished from the categories—and the Fit subcompact car joining the Civic at the top of the rankings.


Chevrolet’s newly relaunched Malibu was cited as highest-quality midsize car—ahead of the Mitsubishi Galant and Ford Fusion, which beat out the Toyota Camry and Honda Accord. Sargent noted the Malibu’s quality was “particularly impressive” because new models in the past have tended to suffer numerous glitches.


The Porsche 911 had the fewest quality problems in the industry—67 per 100 vehicles—and the low-volume, high-priced German performance carmaker topped the overall manufacturers’ ranking for the third straight year with 87 problems per 100 vehicles.


It was followed by Nissan’s premium Infiniti nameplate, Toyota’s Lexus, Mercedes-Benz and Toyota. Jeep had the shakiest quality, averaging 167 complaints per 100 vehicles.

 

[飞来客]

TOYOTA＝头又大！一笑。

 

[Obiwan]

June 05, 2008 | By Canadian Press


Four Canadian-made vehicle models—up from three last year—are the best-made products in their segments, according to the annual Power and Associates initial quality survey


The segment-topping vehicles include the Chevrolet Silverado LD assembled at the General Motors plant in Oshawa, Ont., which GM announced Tuesday will close next year.


It was ranked highest in the large pickup segment of the closely watched study of problems encountered during the first 90 days of ownership, seen as an indicator of long-term quality.


Other top-rated Canadian-assembled models were the Pontiac Grand Prix large sedan from GM’s Oshawa car plant; the Honda Civic from Alliston, Ont., which ranked highest in the compact car group for the second year in a row; and the Lexus RX premium multi-activity vehicle from Toyota’s factory in Cambridge, Ont.


Additionally, the Mercury Grand Marquis from Ford’s plant in St. Thomas, Ont. was third among large cars according to the survey, released Wednesday.


Overall, the Power study, which assesses defects, malfunctions and design flaws, found initial quality “has improved significantly in 2008, with substantial gains by nearly three-fourths of the 36 ranked nameplates.”


Overall quality improved to 118 problems per 100 vehicles, compared with 125 in 2007.


“This gain is driven by strong advances not only from many of the high-volume brands such as Chevrolet, Ford and Toyota, but also by very significant improvements by many other automakers,” said David Sargent, Power’s vice-president of automotive research.
At the same time, design issues “with difficult-to-use audio and entertainment controls and voice command recognition failure are among the top 10 problems most frequently reported by customers,” Sargent said.


Honda captured three segment awards, more than any other nameplate, with the CR-V “compact activity vehicle”—the term SUV has been banished from the categories—and the Fit subcompact car joining the Civic at the top of the rankings.


Chevrolet’s newly relaunched Malibu was cited as highest-quality midsize car—ahead of the Mitsubishi Galant and Ford Fusion, which beat out the Toyota Camry and Honda Accord. Sargent noted the Malibu’s quality was “particularly impressive” because new models in the past have tended to suffer numerous glitches.


The Porsche 911 had the fewest quality problems in the industry—67 per 100 vehicles—and the low-volume, high-priced German performance carmaker topped the overall manufacturers’ ranking for the third straight year with 87 problems per 100 vehicles.


It was followed by Nissan’s premium Infiniti nameplate, Toyota’s Lexus, Mercedes-Benz and Toyota. Jeep had the shakiest quality, averaging 167 complaints per 100 vehicles.

那只能算是在加拿大生产的外国车. 真正可以算的上是CANADIAN MADE CAR的那就得属实 ZENN CAR
ZENN Motor Company
BDB, 在加拿大开不了. http://www.youtube.com/watch?v=QY9g...cer+zenn+car&um=1&ie=UTF-8&sa=X&oi=video_resu

 

[飞来客]

那只能算是在加拿大生产的外国车. 真正可以算的上是CANADIAN MADE CAR的那就得属实 ZENN CAR

人在加拿大，为加拿大做点贡献是应该的，买一部两万元在加拿大造的新车，也许能带动八万元左右（？）的经济交易，对沉沦的加拿大经济不是有点帮助吗？

 

[toyotacustomer]

支持一下!

 

[FY FANG]

can LZ let us kmow what happen now

Is any one like to know ?